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FAQ PLEASE, NOTE: This list is always being updated, so feel free to call us TOLL-FREE at 1-888-752-7265 if you have any additional questions or for further clarification. Top
Questions
Click a Topic Below to Learn More (alphabetical): DEPOSIT (Back to Search List) Why is There a Deposit? These
are rentals, after all. We've found the odds of us
getting
our equipment back increase when renters leave a deposit.
We've
tried it both ways, and unfortunately in this case, money talks.
Of course you'll get your deposit back, as long as you return
your system on time in the same condition. That's why
it's
called a DEPOSIT. We just want to make sure we get our
equipment
back on time and in the same condition we rented it. The money is
then
simply refunded back to your card the same way it is when you return an
item to any department store, etc. When Will I Get My Deposit Back? It can take up to 2 weeks to process your refund from the day we receive your return shipment. To learn more, please see our Terms & Conditions. Are There Any Additional Fees? If you RETURN OUR EQUIPMENT ON TIME in the SAME CONDITION AS YOU RECEIVED IT, PACKAGED AS YOU RECEIVED IT then there are NO ADDITIONAL FEES beyond the cost of the rental. Otherwise, the FEES are as follows: CANCELLATION FEE: $25 LATE FEE: $35/Day MISPACKAGING FEE: $25 (This Fee is Rare. Simply Follow Return Instructions to Avoid This Fee.) DAMAGE/REPLACEMENT FEE: $25-$125 Duet Microphone, $250 Main Microphone/Karaoke System, $200 Song Card PAYMENT (Back to Search List)What Are Your Rates? You will find them listed below and on our Accessories page. What Types of Payment Do You Accept? We keep it simple! You may pay with CREDIT CARD, DEBIT CARD, PAYPAL. We DO NOT accept PERSONAL/BUSINESS CHECKS, MONEY ORDERS, ETC. WE DO NOT FILL OUT CONTRACTS, W9s, ETC. WE DO NOT SEND INVOICES, OTHER THAN YOUR PAYPAL RECEIPT. You pay for the service, Paypal sends you a receipt, we provide the service. Simple as that! Rentals (Back to Search List) Why Rent a System When I Can Buy One? That's Simple: You GET THE SONGS AND THE SYSTEM WITHOUT the HASSLE! You may be able to purchase a VERY CHEAP karaoke system, but remember - you get what you pay for! Cheap systems SOUND CHEAP, DIE FAST and become OUTDATED EVEN FASTER till they're nothing more than an OLD, EMBARRASSING RELIC collecting dust in a corner of your home like most CHEAP-MART systems you see and all that BEFORE THE PARTY'S EVEN OVER! Do you want your friends and family saying, "nice try" at having a karaoke party or DO YOU WANT TO HAVE A KARAOKE PARTY?! And, that's JUST THE SYSTEM ITSELF! WHAT ABOUT THE MUSIC? You need SPECIAL KARAOKE MUSIC where the WORDS FOLLOW ALONG on the SCREEN! And, don't even THINK of trying that VOICE REMOVAL FAKERY on your mp3 collection unless you want the music to sound like R2-D2 in a TIN CAN, not to mention it DOESN'T WORK - the VOCALS ARE STILL THERE! EMPTY PROMISES! And any "FREE" karaoke music you find out there is going to sound just as cheesy - YOU'RE BETTER OFF PLAYING THE MUSIC YOURSELF on YOUR CASIO KEYBOARD than singing along with those clunkers. Again, do you want them saying "nice try" or THAT ROCKED!...? So, you've got your cheapo system and now you're going to try to find GOOD music for it. Ok. Imagine the TEDIOUS HOURS and DOLLARS AFTER DOLLARS spent trying to get GREAT KARAOKE MUSIC for your new system. (Keep in mind, we don't have to imagine - this is our life.) Now, instead of SAVING TIME AND MONEY you're actually SPENDING A WHOLE LOT MORE! And, we mean A WHOOOOLE LOOOOOT MOOOOORE! You can forget any social life you once had because now all your once "FREE" time will now be spent adding HUNDREDS if not THOUSANDS of songs to your new, soon to be forgotten, karaoke system. And, NEW SONGS are COMING OUT LITERALLY EVERY DAY! How do you expect to keep up with them all? We're talking a DAILY INVESTMENT of YOUR TIME AND ENERGY adding up to THOUSANDS UPON THOUSANDS of DOLLARS! And, all this for a system you may use A FEW TIMES, if that. Not to mention the LEARNING CURVE of USING the equipment and getting it up to speed, i.e. PROGRAMMING, SOFTWARE, COVERTING SONG FORMATS, HARDWARE, ETC., ETC., ETC. (Trust Us:This ALONE is a NIGHTMARE YOU MAY NEVER WAKE UP FROM!) And, technology is constantly changing. What happens after you've done all this hard work only to find your brand new system has quickly become LAST YEAR'S LEMON, is out of date and now you need to start ALL OVER AGAIN? Then what? At Nationwide Karaoke, we are ALWAYS ON THE CUTTING EDGE offering THE LATEST EQUIPMENT in KARAOKE SYSTEMS that we have PRE-SCREENED to be the MOST USER-FRIENDLY and EASY TO USE - ALL OUR SONGS ARE PRE-LOADED FOR YOU IN THE SYSTEM - NO COUNTLESS CDS to SHUFFLE THROUGH trying to find the song you want and SLOWING DOWN THE PARTY. You just SELECT THE SONG YOU WANT ON SCREEN and PRESS PLAY - IT'S THAT SIMPLE! And, we're ALWAYS ADDING NEW SONGS to OUR REPERTOIRE and can even ADD THE SONGS YOU REQUEST, i.e. LESS TIME AND MONEY YOU HAVE TO SPEND trying to track down the songs you want! Renting from Nationwide Karaoke avoids getting stuck with LAST YEAR'S LEMON of a system and a LIMITLESS MOUNTAIN of AVAILABLE KARAOKE SONGS, all of which you will NEVER POSSIBLY ATTAIN ! Just ask us, we're IN the karaoke business and we're STILL ADDING SONGS to our system DAILY for our customers! Why go through the neverending, laborious hassle and stress of dealing with all of the karaoke madness when we can do it for you? We spend EVERY DAY DOING IT! So, instead of you SPENDING A FORTUNE, the BETTER PART OF YOUR LIFE and DRIVING YOURSELF CRAZY in the process trying to be the karaoke guru, let us TAKE CARE OF ALL YOUR KARAOKE NEEDS for a mere FRACTION OF THE COST: FINANCIALLY, PHYSICALLY, EMOTIONALLY, PSYCHOLOGICALLY - YOU NAME IT! How Do I Rent Equipment? Oh, that's easy! To get the best rates, just click here and make a payment on our main page or call us at 1-888-7-KARAOKE. Simple as that! Is the Rental System Easy to Use? Can you dial a phone? Can you press a button? Then you can use our rental system. It's that easy! It's just plug & play. Enter the song number the same way you would dial a phone or scroll down the page alphabetically to find the song you want, press play and you're singing karaoke. All the songs are built-in. No CDs to mess with. It's so easy to use a child could do it, though we do always recommend parent supervision. Is the Rental System Easy to Transport? Well, it weighs less than 3 pounds and could be easily carried in a purse or small bag. How's that for easy? What Does the Rental System Include? All of our karaoke systems offer more than enough for an entire event's entertainment and then some. Complete with key, tempo, echo, volume control, 2 microphones and video lyrics. Uses standard RCA/PHONO (Red, White & Yellow) AV connection and can be connected to virtually any tv, stereo and/or sound system. Return (Back to Search List) How Should I Repackage My Rental? Exactly as you received it. If you were not the one who unpacked it or do not remember how it was packaged, then do the following:
SHIPPING (Back to Search List) Is Shipping Included? Yes!
Round-trip shipping is included with your order. We include a return
label. Simply repackage the system in the same self-seal box, stick the
label on over the previous label and ship. Simple! (When ordering, be
sure to select the correct shipping option from the drop down menu -
LEARN MORE in the next question and answer.) Which Shipping Option Should I Choose? We ship your rental by STRESS-FREE, GUARANTEED, EXPRESS DELIVERY so you're not wondering if it's going to arrive on time for your event. (We DO NOT USE GROUND shipments for your rental delivery because there is no guarantee of when they will arrive and Ground shipments are especially unpredictable around the holidays...and most other days.) You can choose a 3 DAY EXPRESS, 2 DAY EXPRESS or OVERNIGHT DELIVERY. REMEMBER: We will always ship to arrive the business day before your event, unless your event is tomorrow in which case we will obviously ship to arrive the day OF your event, so choosing a shorter shipping time will not make your shipment arrive earlier. (To have a shipment arrive earlier, you can ADD EXTRA DAYS in advance, which are cheaper than paying a late fee. Please, see Accessories.) For example, if your event is this coming Saturday, and you place your order by 5p CST the Tuesday before this coming Saturday, then you will want to choose the 3 DAY DELIVERY option. If you order after 5p CST Tuesday and before 5p CST the Wednesday before this coming Saturday, then you will want to choose the 2 DAY DELIVERY option. If you order after 5p CST Wednesday and before 5p CST the Friday before this coming Saturday, you will want to choose the OVERNIGHT option. If you order after 5p CST the Friday before this coming Saturday, you will want to change your event date to a date after the Monday following this coming Saturday because that's when your order will be processed. (You can also try calling us in the rare event we may be working late that night, but don't count on it....it is Friday, after all.) If you fail to choose the correct shipping option, we will simply deduct the difference from your deposit.
When Will My Shipment Arrive? We ship your rental by STRESS-FREE, GUARANTEED, EXPRESS DELIVERY to normally arrive the BUSINESS DAY (MONDAY-FRIDAY) BEFORE YOUR EVENT so you have time to test the system, call with questions, etc. This also provides a "cushion" day, so, in the rare event it is needed, we can still overnight any replacement parts, additional equipment, etc. (PLEASE NOTE: During the holidays and high-volume seasons we may need to ship to arrive the day of your event. It is not to your advantage or our's to ship you equipment after your event or equipment that does not work. We want you to have a great time and tell all your friends, not be stressed about missing or non-functioning equipment, so we make sure we do it right. We are the inventors and leaders in the Nationwide Karaoke Rental business and we triple check to ensure we are shipping fully functional equipment on time for your event.) If you order today and your event is tomorrow or you need us to ship to arrive the day of your event, we certainly can, however, in accordance with our Terms & Conditions, you will only be covered for our equipment from the event date onward, since we will obviously NOT have an extra day to overnight you any replacement equipment, additional accessories, etc. (However, if we make the decision to ship your system to arrive the day of your event due to the holidays or a high-volume season, then we will still cover the rental as if it arrived the business day before. If there is any problem, you will simply need to ship the system back to us that same day to receive full coverage.) Can I Pick Up the Rental? We ship nationwide straight to your door, saving you time, money and hassle. We DO NOT currently offer local pick-up. When Do I Need to Return My Rental Equipment? Unless you PAID or would like to pay for ADDITIONAL RENTAL DAYS, your EQUIPMENT IS DUE FOR RETURN NO LATER THAN THE BUSINESS DAY FOLLOWING YOUR EVENT! MAIL RENTALS (i.e. rental(s) that were mailed to you) are DUE for SHIPMENT the BUSINESS DAY FOLLOWING YOUR EVENT and should be returned to a STAFFED facility of the mail carrier so it can be SCANNED in. (Please, see Terms & Conditions for more information.)SONGS (Back to Search List) Is There a List of Your Songs On Your Website? Yes! Click Here for our Elite Karaoke System Song List. What Styles of Music Do You Offer? ALL STYLES!!! What styles do you like? Can I Make Special Song Requests? YES! Absolutely! You can ADD AS MANY SONGS AS YOU LIKE! In addition to our SONG COLLECTIONS, individual SPECIAL SONG REQUESTS can be added to the ELITE SYSTEM for JUST $2/SONG for the first 5 songs and then JUST $1/SONG thereafter. We also have LANGUAGE and RELIGIOUS PACKAGES that can be added. Call 1-888-7-KARAOKE or Email Us for more information. Do the Songs Have a Guide Vocal Opton? Yes! All the songs in our CORE ELITE COLLECTION (i.e. the songs in our Elite 500 or higher) all have a Guide Vocal Option, meaning you have the option to hear a professional singer singing the lead vocal of the song. This feature can be turned on or off, as you desire. (P.S.: All professional karaoke in the world is produced by the best studio musicians in professional studios and not the original artist. It would cost MILLIONS to pay the rights to use the original artist's recordings - just ask Michael Jackson what he paid for the original Beatles recordings. If anyone tells you otherwise, they are mistaken or are simply lying to you.) Have a
question you didn't see here? Just give us a call at 1-888-7-KARAOKE
(1-888-752-7265)
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SAVE
$5 When You ORDER ONLINE! ($54 by Phone)
In
Addition to the 3 Special Song
Collections
You ENTER BELOW, You Can Add MORE
Song Collections and ANY Special Requests You Can THINK Of:
 By Renting with Us You Agree to Adhere to Our Terms & Conditions. |
SAVE
$5 When You ORDER ONLINE! ($64 by Phone)
In
addition to the Elite 500 Song Collection, You Can ADD MORE Song
Collections and Special Requests:
By Renting with Us You Agree to Adhere to Our Terms & Conditions. |
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SAVE
$5 When You ORDER ONLINE! ($74 by Phone)
In
addition to the Elite 1,000 Song Collection, You Can ADD MORE Song
Collections and Special Requests:
By
Renting with Us
You Agree to Adhere to Our Terms
& Conditions.
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By
Renting with Us
You Agree to Adhere to Our Terms
& Conditions.
Rent the
"ELITE 1,500+"
Karaoke System (Select Correct
S&H & Enter Date):
(Orders
placed after 5p CST will ship the following business day, M-F. Failure
to select correct shipping rates may incur additional shipping fees.)
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| Copyright
©
2007-2010 Nationwide Karaoke |
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